Welcome
Welcome to my Cake shop, I specialise in creating one of a kind clay keepsake items to remind you of a special occasion
Payments
Pre payment is required upon booking
Shipping
Delivery is normally around 2-3 weeks prior to your wedding date.
Please note that I am not responsible or cannot control customs fees - if you are an international customer, you may need to pay customs fees on your item, this is not included in your topper cost.
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
I offer a full customer happiness policy, the items will not leave me until the customer is delighted with their piece.
However, I do offer a refund if I really can’t produce what the customer is happy with (I do try to make everyone happy through)
Additional
After purchase, I will email through to you a full policies document.
I will also require forms to be completed.
1. Initial Data Form - (to be completed immediately after payment)
2. Final Details form, to be completed before the creation date.