Welcome
Welcome to my Cake shop, I specialise in creating one of a kind clay keepsake items to remind you of a special occasion
Payments
Pre payment is required upon booking
Shipping
Delivery is normally around 2-3 weeks prior to your wedding date
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
I offer a full customer happiness policy, the items will not leave me until the customer is delighted with their piece.
However, I do offer a refund if I really can’t produce what the customer is happy with (I do try to make everyone happy through)
Additional
After purchase, I will email through to you a full policies document.
I will also require forms to be completed. (Please copy the link and paste it into your browser)
1. Initial Data Form - (to be completed immediately after confirmation)
https://share.hsforms.com/17SMvd0ptTSW47mDjG8RCWA5fgfq
2. Final Details form, to be completed before the creation date -
https://share.hsforms.com/1za2qA2UYSeOnSiHd15Y6mA5fgfq